For Caregivers

Quick answer: To help someone with incontinence, start with a private conversation about their leaks, mobility and size. Choose incontinence underwear for people who change themselves, and adult diapers with underpads for people who need help. Clean and protect their skin at every change, and set up home delivery so supplies never run out.

Medical Disclaimer: The information in this guide is intended for general informational purposes only and does not constitute medical advice. Product recommendations are based on common use cases and should not replace a consultation with a qualified healthcare professional. Always speak with your doctor, nurse, or continence specialist before starting, changing, or stopping any treatment or product regimen. If you experience pain, infection, skin breakdown, or any unusual symptoms, seek medical attention promptly. We do our best to keep this information accurate and up to date, but we can't guarantee that it is complete or error-free.

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You're doing important work. Let us lighten the load.

Whether you're caring for a parent, partner, child or client, managing incontinence can feel like a lot. Finding products that fit, keeping skin healthy, and keeping supplies stocked all take time and energy. ActivKare is here to make that part simpler.

Caring from near or far

You can place the order and pay for it, and we'll ship to the person who needs the supplies. That makes it easy to help even if you live in another city. Packages arrive in plain boxes, so their privacy is protected.

How do I talk to a parent about incontinence?

Talking about leaks can feel awkward for both of you. Choose a private, calm moment and keep the focus on comfort and independence. Try to learn:

  • Whether leaks are urinary, bowel, or both
  • Roughly how much leaks at a time, and when (day, night, or both)
  • How mobile they are, and whether they change themselves
  • Their waist and hip measurements
  • Anything they've tried before, and what they disliked

What are the best incontinence products for elderly parents?

If they're active and change themselves: protective underwear or pads usually feel the most like regular underwear and are the most discreet.

If they need help changing, or are in bed much of the day: tab-style briefs can be changed while lying down, which is easier on both of you. Underpads protect the bed.

For men with urine leaks: an external collection system, such as AFEX, can keep skin dry and reduce night-time changes. Many of our customers tell us it lets the whole household sleep through the night.

Involve the person in choices whenever you can. Picking their own product helps protect their dignity.

Look after skin, and look after yourself

Clean and dry the skin at every change and use a barrier cream. Watch for redness, broken skin or signs of a UTI, such as fever, confusion or strong-smelling urine, and contact their healthcare provider if you see them.

Caregiving is demanding. Lean on your local caregiver support organisation, home care services, and your loved one's healthcare team.

Helpful next steps

Call us at 1-855-811-3733 or email info@activkare.com. We're glad to help you choose.

Frequently asked questions

Can I order supplies for someone who lives at a different address?

Yes. You can pay for the order and have it shipped directly to them, in plain packaging.

How often should an adult diaper be changed?

As soon as it is wet or soiled, and generally every few hours during the day. A wetness indicator helps. Overnight products are designed for longer wear.

How can I prevent diaper rash in older adults?

Change promptly, clean gently with a no-rinse cleanser, pat dry, and apply a barrier cream. Make sure the product is the right size.

What are signs of a UTI in an elderly person?

Watch for new confusion, fever, strong-smelling or cloudy urine, or more frequent leaks. Contact their healthcare provider if you notice these.

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